Datenschutzerklärung

Privacy Policy

Effective Date: 01/01/2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.hey-watch.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, websites or search terms that referred you, and how you interact with the Site. This is called "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more details, visit allaboutcookies.org.
  • Log Files: Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing behaviors on the Site.

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information such as your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as "Order Information."

When we refer to “Personal Information” in this Privacy Policy, we include both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information to:

  • Process and fulfill your orders (including payment processing and shipping).
  • Communicate with you regarding your order.
  • Screen orders for potential fraud.
  • Send you product updates, offers, or promotional information aligned with your preferences.

We use Device Information to:

  • Screen for potential risk and fraud (particularly IP address verification).
  • Improve and optimize our Site (e.g., analyzing browsing behavior, advertising performance).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us operate the Site:

  • Shopify: To power our online store (Shopify Privacy Policy).
  • Google Analytics: To understand customer behavior (Google Privacy Policy).
  • Logistics Partners: Located in the European Union for order fulfillment and shipping only.

We may also share Personal Information to comply with laws and regulations, respond to subpoenas or legal requests, or protect our rights.

Targeted Advertising:

You can opt out of targeted advertising:

Or by visiting the Digital Advertising Alliance Opt-Out Portal.

4. Do Not Track

We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

5. Your Rights (European Residents)

If you are a European resident, you have the right to access, correct, update, or delete your Personal Information. To exercise these rights, please contact us at:

We process your data based on:

  • Your consent;
  • The fulfillment of a contract (e.g., fulfilling your order);
  • Compliance with legal obligations;
  • Our legitimate business interests.

Note: Some of your data may be processed outside the EU (e.g., Shopify), while shipping details are processed within the EU by our fulfillment partners.

6. Data Retention

We retain your Order Information unless and until you ask us to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the new effective date.

8. Contact Us

If you have any questions about our privacy practices or wish to file a complaint, please contact us: